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Feedback Packing – Customer’s Opinions Promote Change

Measuring Customer Satisfaction is Critical Once a year we send out a simple survey to our property management clients – asking board members how they would rate various services we offer on a scale of 1 – 10 – ten being the highest score and our goal.  We started doing this in 2010. We use […]

Management & Maintenance Services While Overseas

Pyramid can handle property management for clients who are overseas and have responsibilities back at home. From basic maintenance to preparation for sale. Recent success stories: Two single family home owners needed help with maintenance and care of their properties during their overseas absences Pyramid provided necessary repairs and upgrades to properties to the tenant’s […]

From Mismanaged and Condemned to Profitable

The Problem When 156 Greenwich Ave., a mixed-use commercial property was in violation of building codes, the Greenwich Building & Health Departments had condemned it for carbon monoxide issues and ‘no heat’ complaints from tenants. The partner/owners were involved in litigation over the mismanagement of the property. The Need A full-service property management company to […]

Helping Condo And Home Owners With Residential Property Sales

Problem A Joe Mancini’s 1,150 sq ft, 2 bedroom, 2 bath beachfront condo in E. Haven was on the market for a year with no takers. In fact Joe pulled it off the market due to low bids. Solution Pyramid broker, Mark Liberman, advised Joe that they should market his condo in lower Connecticut as […]

Helping Retail Franchise…Businesses Expand Regionally

Problem Dunkin Donuts, Subway, Peoples United Bank & Verizon Wireless needed to expand to new business locations within Fairfield County but had to meet multiple nuanced location requirements. Solution Experienced Pyramid brokers like Brian Dornan know the market and their clients’ needs and requirements. “We make a point of knowing what our clients want, researching […]

Start-to-Finish Remodels Made Easy

Situation: Doug Bross, President-Director of Riverside Realty needed a commercial ‘fit out’ (floors, ceiling, conference room, & kitchen) for a new tenant. Solution: Pyramid remodeled the entire space, handling the project from start to finish. Results: “We appreciate everything you’ve done thus far- and everyone has been very impressed. As you probably know what field […]

Multi-Task Management on a Fixed Budget

Problem: Management of Multiple Tasks – Fixed Budget. Harvest Commons Association, an 82 Unit Condo community in Westport couldn’t find a mgmt company that could handle all their needs on a fixed budget. Need: A full-service property mgmt company to handle multiple tasks (5 key services) for one monthly fee to get greater control of […]